Application of Managerial Communications
A strategic approach to managerial communications involves understanding multiple layers of communication. One must utilize all these factors effectively to ensure clarity in their message (Han et al., 2023). Technological advancements like artificial intelligence (AI) provide an avenue for achieving this goal by automating various stages of the communication process (Iosif, 2024). The levels allow the individual disseminating information to pursue alignment between their subordinates towards action. A strategic approach to managerial communication entails proper planning, effective message delivery, creating and sustaining feedback mechanisms, follow-up, and reinforcement. The disseminated message should be based on clearly defined objectives. The manager must understand the audience’s needs. Many stakeholders in organizations occasionally raise concerns that must be addressed when communicating. The managerial staff should also demonstrate an understanding of the expectations and willingness to address them. Message crafting is another key aspect of the planning phase. The management must be ready to develop clear and concise messages. The information must be made relevant by ensuring it aligns with the set objectives.
The second layer, message delivery, is founded on selecting an effective medium. The managerial staff understand the needs and expectations of the organization in comparison with the capabilities of the staff. This information should be applied to select the most effective communication channels. A business can combine email, meetings, reports and other avenues that suit the circumstances. Artificial intelligence tools are effective at this stage (Ye et al., 2024). They can be used to adjust the tone and style to ensure they suit the context.
Businesses need reliable feedback mechanisms. This layer of communication should encourage responses from the workers. Managers must work to create opportunities for feedback by including both human and machine input through artificial intelligence. Viable avenues for achieving this goal include Q&A sessions and surveys. Active listening must supplement AI in this scenario to ensure that the information provided by the workers is received and understood. The managers must promptly address misunderstandings (Veltsos & Hynes, 2021). The received feedback must form the basis of adjustments to ensure that the needs and expectations of the workforce inform critical decisions.
Follow-up is a key factor in all the managerial communication layers. Each step must be reinforced using evidence. Organizations should mitigate the risks associated with instances where key messages are missed by the targeted audiences. The information must be reinforced through follow-ups. The monitoring process entails tracking the implementation. The managerial staff is responsible for drafting the overall plan and facilitating implementation. However, specific actions are made by people throughout the respective organizations and departments. Therefore, the outcomes of the communication must be monitored at all levels. The results of these observations form the foundation of future efforts to improve the communication loop.
Figure 1: Strategic Managerial Communications
The communication layers in the discussion above are illustrated in Figure 1. One of the intriguing features of the visual is that it takes a circular shape. This depiction is aimed at demonstrating the continuous nature of the communication function. The follow-up stage informs improvements in the rest of the layers. The information collected at this level is used to plan the next step of the loop. From this circle, it is clear that the management must continuously commit resources and time to the communication process. Organizations must sustainably work on methods to process and disseminate new information to pursue the set goals.
Managerial Situation That Exemplifies the Use Or Misuse of These Layers of Communication
Artificial intelligence is increasingly being used in performance reviews. One of the key risks in this scenario is related to taking out the human factor in minimizing workers’ ability to relate to the process. The management must apply a thoughtful approach when evaluating subordinates. Organizations try to be strategic in this function to ensure that the process significantly impacts employees’ growth. Performance reviews are effective in motivation when every person involved is given balanced results that point out their strengths and areas that require improvement. Proper communication is a way of overall job satisfaction and providing proof that this goal has been met (Abonamah & Abdelhamid, 2024). They should be used effectively in a collaborative process that ensures that technological input does not negatively impact employee perceptions of the organization’s commitment to their well-being.
In the ideal scenario, performance reviews are conducted using a well-thought plan. A manager begins by thoroughly preparing for the review. This stage involves designing ways to gather comprehensive performance data. One must consider metrics for determining whether subordinates have met the set goals. The manager must also devise ways of getting feedback from peers. They should also take notes on the employee’s achievements. The review should comprehensively cover areas for improvement. The manager can employ AI to balance positive feedback with constructive criticism. This technological input helps ensure that the feedback is specific and actionable.
The manager must foster a two-way dialogue. Placing artificial intelligence applications between the people involved can help the organization understand the goals and any challenges the workers may have faced. Performance reviews should be founded on an engaging conversation. Continuous processing of data by humans and machines makes the employees feel heard. The manager must listen actively to demonstrate that they value subordinates (Veltsos & Hynes, 2021). Thoughtful responses to the employee’s input are critical when eliminating any misunderstandings. By creating this open environment, the manager empowers the employees to take ownership of their development. AI can be used to expedite the feedback processing process. However, human input is required for follow-up engagements.
A mishandled performance review process can damage workflow and organizational reputation. Some managers feel that the procedure is necessary but does not require the time and resources recommended. Such individuals are likely to rush through the review without adequate preparation…………………………………… ………………………………………………………………………………………………………………………………………………………………………..
Conclusion
A strategic approach to managerial communication …………………………………………………..
